YOU AGREE TO
By using our Site, you are agreeing to these Terms. Please read them carefully as they constitute the terms and conditions of a legally binding agreement between you and the company. You agree that you are solely responsible for any breach of your obligations under these terms and for the consequences (including any loss or damage which Site may suffer) of any such breach.
Using our Site, even after any change in Terms, you are agreeing to these Terms. If you don’t feel comfortable with agreeing to these Terms as they are, please stop using our Site, although we’ll be sorry to see you go.
YOUR ACCOUNT
Users may be given the opportunity to register via an online registration form to create a User account, (your “Account,”) that may allow you to receive information from us and/or to participate in certain features or access of the Site. We will use the information you provide in accordance with our privacypolicy. With respect to any such registration of your Account, we may refuse to grant to you the username you request.
YOU ARE RESPONSIBLE FOR:
Providing the current, complete and accurate information, at the time of registration of your Euromechanicalparts.com account, to the best of your knowledge;
Maintaining and promptly updating your registration information on the Websites or that it remains current, complete and accurate; Creating a password at the time of the registration. You also acknowledge and agree that we may rely on this password to identify you;
All use of your Account, regardless of whether you authorized such access or use, and for ensuring that all use of your account complies fully with the provisions of these Terms of Service;
Using this account for personal or individual use only;
All the activities that occur under your account.
PROHIBITED USES OF OUR SITE:
To protect our Site from being misused, we have made some rules that apply to every user equally. These rules have been erected solely to ensure that every Euromechanicalparts.com user enjoys the experience on our website without interruption. We reserve the right to terminate your use of the website and/or the Account for violating any of the prohibited uses or for any other reason in our sole and exclusive decision.
YOU SPECIFICALLY AGREE NOT TO:
Access or attempt to access the Site, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers;
Engage in any activity that disrupts or otherwise interferes with the Site (or the servers and networks which are connected to the Site);
Duplicate, reproduce, copy, sell, trade or resell the Site for any purpose;
Access the Site other than through the interface that is provided by Euromechanicalparts.com, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of Euromechanicalparts.com;
Use Site for purposes that are not permitted by this Terms &Condition and against any applicable law, regulation or generally accepted practices or guidelines in there Levant jurisdictions.
Prices
Base Currency
All fees and prices are in UAE Dirhams (AED). You might see prices/fees in your local currency based on standard currency exchange.
Changing of Prices
Site prices are subject to modification at any time. Prices may also vary due to a launching price, a promotional offer or sales. Prices of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed. Should the price of those items change with respect to the pre-order price, Customer will be informed and will have the possibility to cancel the order. We reserve the right to update prices displayed on the site from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.
Typographical Errors
We strive for accuracy in all item’s descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Site. Due to human error and other determinate we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labelled with an incorrect price due to some typographical, informational, technical or other error, we shall at our own sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.
Additionally, all hyperlinks to other websites from our Site are provided as resources to customers looking for additional information and/or professional opinion. We do not assume responsibility for the claims and/or representations made on these or any other websites.
Orders
Placing an Order
Placing an order can be done from the site should you place the order from the site, you have to be sure that personal data is correct and updated. We suggest Customers to proof-read the order form several times before validating the order. We are neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.
Order Processing Time
You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. We do not guarantee same day-shipping. Orders are not processed on weekends and holidays.
Delivery of Orders
Euromechanicalparts.com prides itself to have tied up with Suppliers/Vendors who maintain stock of their products. The Typical dispatch time is maximum of 7 to 10 Working days within U.A.E. A Delivery charge, if applicable, will be presented to you on the checkout page or on your email. If we find the delivery time will take more than 7 working days, we will contact you with a new dispatch time. At that point, if the new delivery time is acceptable to you, we will process the order or you can choose to cancel the order and get your money refunded in the mode of payment it was received by us within 15 days from your request. We are constantly working to reduce the delivery time with our vendors and will update this page as and when this happens. We will also update this on our social networking profiles so do subscribe to our channels.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at [email protected] for questions related to refunds and returns.